Aspect Software announces strategic partnership with FPT Information System in Vietnam

Aiming to further empower businesses in Vietnam with an interactive experience that nurtures lasting customer loyalty, Aspect, a leading provider of customer contact and Microsoft platform solutions chooses FPT IS as its strategic partner in the Vietnamese market.

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17/07/2013

FPT IS is an excellent choice for Aspect’s Global Channel Partner Program.

As Vietnam’s leading information technology company, FPT IS has a proven track record across 46 local cities and provinces, as well as 14 countries globally, in enabling businesses in Vietnam to realize their true business value in today’s competitive environment.

“We treasure this relationship with FPT IS and believe that their expertise in the financial sector, and their marketplace knowledge, make them an excellent choice for Aspect’s Global Channel Partner Program.”, said Jagannath Narendran, Senior Vice President, APAC and Middle East, Aspect Software.

With Aspect’s Customer Interaction Management solution, FPT IS will offer businesses in Vietnam the ability to consolidate and streamline all customer conversations on one platform by the end of 2013. This added offering is in addition to FPT IS’s current areas of expertise, including software development, system integration, and IT services.

Last June, FPT IS’ representatives and potential customers attended the Aspect’s Customer Event in the Philippines. Aspect also assigned experts to provide short training for FPT IS’s technical team on their solution.