FPT Telecom is officially open 7 days/week
All of FPT Telecom’s branches and transaction offices nationwide have been officially open for business 7 days/week at since June 1st.
•
03/06/2015
Thus, FPT Telecom directly receives and handles customers’ requests for products and services on all days of the week. With nearly 150 offices in 59 provinces and cities nationwide, FPT Telecom expects this will help serve customers in the fastest and most convenient way.
Besides the policy named 24/7 – tech and troubleshooting teams on duty 24hrs/day, FPT Telecom’s seven- day-a-week opening will increase the time to offer services, helping the company and its consumers have continuous connection and information exchange.
"On addition to securing the signal transmission line as the key task, FPT Telecom also desires to offer customers uninterrupted services. With the seven- day-a-week opening, we will spend more time serving customers in an optimal way, reducing their waiting time," said Deputy General Director of FPT Telecom Mr. Chu Hung Thang.
After the three-month pilot, the company received positive feedback from customers. The majority of users highly appreciated FPT Telecom’s attentive service and improved service quality.
Established since 1997, FPT Telecom) is now one of the leading telecommunications and online services providers in Vietnam with over 10,000 employees and 59 branches across the country, with strong growths in revenue, profit and market share expansion.
