FPT Telecom meet 70 % of shortage by AAG incident

On December 28, FPT Telecom completed capacity addition of Internet connection to reduce the impact from AAG (Asia America Gate) incident last week.

30/12/2013

Accordingly, FPT Telecom tackled 70 % of shortage by AAG incident. The cable is expected to be fixed and put into operation since January 9, 2014.

The incident is hoped to be completely overcome early January.

In the afternoon of December 20, AAG connecting Vung Tau and Hong Kong cut affected some 60 percent of the Internet traffic of the Vietnamese Internet service providers.

Consequently, communication services such as emails and video calls from Vietnam to foreign places are facing congestion problems. Fortunately, transactions and communications made domestically are not affected.

FPT Telecom advises its customers to use Vietnam-based routes wherever possible. The company has been using landline cables, instead of the AAG cable, for its operations.

FPT Telecom is working closely with those in charge of managing the AAG to keep its users updated. It will also resume connection as soon as the disruption is solved.

The AAG has been encountered frequent breaks and outages since its ready for service in late 2009. The cable is a 20,000-kilometre long submarine communications cable system, connecting Southeast Asia with the USA mainland. In Vietnam, it lies on the Vung Tau coast.