Providing Contact Center Services for International Minh Viet Co., Ltd
After researching and deploying Contact Center services, FPT Information System - HCMC signed a contract providing Contact Center services for the International Minh Viet Co., Ltd on 25th July 2007.
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20/08/2007
Accordingly, FPT Information System will supply a reception service and product information responses for Minh Viet’s customers during the hours between 8am and midnight .
Minh Viet specializes in delivering products as diverse as: photo products (film, Fujfilm cameras, and Frontier digital minilab), Pigeon products (shower cream, children’s shampoo, fragrant powder, and baby bottles); print publishing; Kaila (skin nourishing powder, facial foam, and shower cream); cinematography equipment, hand-held audiovisual aids (MP3, PDA, cameras, and mobile phones); and Emoto.
The Contact Center provided by FPT Information System is expected to help Minh Viet answer customer questions about its new products.