Akabot by FPT wins Asia’s ‘Financial Industry Oscar’

Surpassing numerous strong nominations from major financial institutions across the region, FPT, together with Techcombank, won the “Best Digital Collaboration” award at The Asset Triple A Awards 2026 for the Akabot Agentic Automation solution.

The Asset Triple A Awards is one of the most prestigious awards in the Banking and Finance sector in the Asia-Pacific region.

With a history of more than 20 years, The Asset Triple A Awards is regarded as the “Oscar of the financial industry,” honoring outstanding technology initiatives that create breakthrough changes in operations, business performance, and customer experience for financial institutions.

This year, the judging panel highly appreciated the collaboration model between FPT IS and Techcombank using the Akabot solution to address complex digital transformation challenges. A key highlight that helped the project win over the international jury was the Human & Digital Worker Collaboration Center model, which integrates humans, virtual robots, and AI agents. As digital banking grows rapidly, the challenge is not only deploying automation robots but also ensuring seamless collaboration between humans and automated systems. The Akabot platform is designed specifically to address this bottleneck.

Instead of handling requests through fragmented emails or messages, all processes—from approvals to exception handling—are brought into a unified workspace. Through the Akabot Form Builder tool, bank employees can easily input data, approve requests, or review agent processing results within a single interface. This not only reduces manual operations but also ensures transparency, clear role-based authorization, and comprehensive audit logs for compliance purposes in banking.

In addition, AI agents can operate independently for repetitive tasks while still allowing human intervention when necessary. Managers can oversee operations holistically and flexibly allocate workloads between staff and robots efficiently.

As the person directly in charge of the Techcombank account, Mr. Ngo Quy Kien (Head of Akabot Consulting, FPT IS) stated that this is a well-deserved result, reflecting the team’s deep understanding of the problem and persistent collaboration with the client to build a standard digital operating model. He shared: “With a ‘Made by FPT’ product mindset, the Akabot team is not just delivering software, but a new, more efficient and intelligent way of working between human workforces and AI agents.”

Prior to The Asset Triple A Awards 2026, Akabot—together with Techcombank—had already received multiple recognitions from international financial organizations, including the Operational Excellence award at the Celent Model Bank Awards 2025 (USA) and the Best Process Automation Implementation in Asia-Pacific at The Asian Banker Awards 2025. Beyond Techcombank, Akabot has also been deployed at major banks such as TPBank and LPBank, continuously earning international accolades and strengthening the position of FPT-developed technology solutions.

Mr. Bui Dinh Giap (Chief Operating Officer of New Products & Services Business Unit, FPT IS) shared the philosophy behind these patents and international awards: “Recognition in the US and Asia demonstrates that when FPT invests boldly in structured R&D and deeply understands customer pain points to build solutions from the ground up, Vietnamese technology can absolutely set new standards for the global financial market. This will be the product mindset of FPT to master technology on the global map.” He also expressed confidence that this spirit and mindset will extend across FPT’s portfolio—not just creating good products, but products that reshape the game.

The success at The Asset Triple A Awards 2026 not only marks another milestone for Akabot in international recognition, but also demonstrates how the solution is gradually transforming banking operations in the modern era. It further highlights the potential of Vietnamese technology products—not only participating in the global market but also helping shape the future of digital financial operations.