FPT IS partners with others to support customers in application monitoring

The Company signed a cooperation agreement with Dynatrace and ECQ, the two leading companies in the field of application performance monitoring (APM) and information security on the afternoon of March 2.

The strategic cooperation agreement between FPT IS and Dynatrace and ECQ leads to further supports for Vietnamese enterprises in providing a better user experience and increasing their competitiveness in the market as well as enhancing information security.

The cooperation with Dynatrace helps FPT IS customers monitor application performance.

“Businesses often evaluate the effectiveness of application software through traditional sampling surveys and primarily monitor the status of the application without understanding the user experience. This leads to inadequacies in understanding the needs and experiences of customers,” said Koh Eng Kiong, Dynatrace’s regional director for ASEAN.

The application performance monitoring (APM) solution will help businesses locate where performance issues occur and identify the exact cause for resolution. From there, the optimized system helps users use the application in the fastest and most effective way. In addition to Dynatrace, FPT IS also signed with ECQ Global to provide solutions for information security for its customers. 

FPT IS CEO stated that the cooperation with the two companies could help them solve many difficult IT problems these days.

“With our capacity and over 20 years of experience, FPT IS will help organizations and businesses in Vietnam quickly approach the best technology trends and solutions, especially in the field of business based on the application software and digital services. In addition, we hope that through this cooperation, it will help large enterprises such as Dynatrace and ECQ further expand their operations in the Vietnamese market,” said FPT IS CEO Pham Minh Tuan.

According to him, digital revolution is booming all over the world, Vietnam is no exception. Recently, FPT has deployed many nationwide IT systems such as e-ticketing, medical insurance, banking information systems, etc. The cooperation with Dynatrace and ECQ helps these systems operate continuously and ensures their performance as well as prevention of external attacks.