FPT Software and BIDV join forces to deploy digital transformation solutions

The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) and FPT Software Company Limited (FPT Software) have entered into a collaboration to deploy a digital banking solution on FPT Software's tiktakPOS platform. This solution will be integrated with BIDV's Open API, aimed to enhance the optimal experience for BIDV customers.

Per the cooperation agreement, FPT Software's tiktakPOS sales management software platform will undergo integration with BIDV iConnect, aiming to foster the expansion of a diverse digital banking ecosystem catering to customers' needs. tiktakPOS is a multifaceted sales management solution designed to aid customers in the Banking and FMCG sectors. It encompasses a range of features and utilities, such as digital banking services, material warehouse management, employee management, and streamlined sales processes.

In the initial phase of collaboration, leveraging the tiktakPOS platform integrated with BIDV Open API, BIDV and FPT Software will roll out various services for customers. These include account identification-based collection, payments, inquiries, money transfers, and online bill payments. Customers will be able to swiftly execute banking transactions such as payments, cash flow management, and automatic invoice debt reconciliation, enhancing accuracy in reconciliation processes and saving time on operational tasks.

Mr. Nguyen Khai Hoan, Deputy CEO of FPT Software (top left), pictured during the signing ceremony alongside Mr. Le Ngoc Lam, General Director of BIDV (top right) (Photo: FPT Software).

The collaboration between BIDV and FPT Software will introduce customers to a revolutionary, automated, and seamlessly integrated banking service experience through the software and applications provided by FPT Software. This solution is poised to propel the digital transformation journey for businesses, enabling time and resource savings while enhancing their capabilities and competitive edge in the market.

Mr. Le Ngoc Lam, General Director of BIDV, highlights that integrating BIDV services onto the tiktakPOS platform not only enhances the competitive edge of tiktakPOS but also represents a significant stride in enhancing customer experience. This integration promises convenience, cost savings, and remarkable efficiency for small and retail businesses. Furthermore, it paves the way for expanding customer bases for both entities, facilitating dominance in the domestic market and fostering connections to the international market.

"BIDV pledges unwavering support to FPT Software in crafting unparalleled financial solutions that offer exceptional experiences for customers across their digital shopping, payment, business, and financial management endeavors," Mr. Le Ngoc Lam said.

Ms. Chu Thi Thanh Ha, Chairperson of FPT Software, emphasized: "In today's digital age, where customer expectations for banking experiences are on the rise, implementing digital banking solutions becomes paramount. FPT Software takes pride in serving as BIDV's strategic partner in this pivotal project."

Ms. Chu Thi Thanh Ha, Chairperson of FPT Software, attended the signing ceremony. (Photo: FPT Software)

The signing ceremony has put the foundation for BIDV and FPT Software to leverage their strengths. Both parties pledge to allocate their best resources to collaborate, further research, and develop comprehensive banking solutions for customers. This commitment aims to create high-value products and provide greater convenience, thereby boosting the profits of millions of business owners and retail businesses nationwide and ultimately contributing to the country's economic development.