FPT Showcased the Happiness-Enabling Technology Ecosystem at Asia Tech X Singapore 2023 Exhibition

From June 6 to 10, 2023, FPT Corporation showcased its excellent products, services, and solutions at Asia Tech X Singapore, the flagship technology event in the Asian region. The event attracted over 17,000 global leaders and decision-makers.

By participating in Asia Tech X Singapore, FPT aims to introduce its diverse ecosystem of "Made-by-FPT" products, services, and solutions to international customers. These offerings cater to individual customers and businesses across various fields of interest. Over the past 35 years, FPT has established itself as a leading technology brand in Vietnam and the region, delivering highly applicative innovative solutions and technological platforms. Besides, FPT provided practical lessons, experiences, and suggestions to domestic and international consulting experts and industry-leading technology specialists.

As part of the event, FPT Corporation had an exhibition booth with the theme "Happiness-Enabling Technology," showcasing various products and solutions: AkaBot, AkaVerse, VoiceDNA, Crystal Sound, Smart Cloud, and FPT Asia Pacific Solutions. Among them, AkaBot is a comprehensive Robotic Process Automation (RPA) solution for businesses, featuring "robot assistants" capable of simulating human actions to perform large-scale repetitive tasks. The AkaBot ecosystem includes diverse solutions like intelligent virtual robot assistants for large enterprise groups and UBot automation solutions on the cloud platform for small and medium-sized enterprise groups. Currently, AkaBot is a pioneering provider of Super Automation solutions, serving over 3,000 customers in 20 countries worldwide.

akaVerse is a comprehensive solution for Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) developed by FPT Software (a subsidiary of FPT Corporation). Despite being recently launched, numerous domestic and international businesses have already adopted the solution to create virtual exhibition spaces and virtual stores and break free from physical limitations.

Additionally, FPT Corporation introduces VoiceDNA, a voice biometrics solution based on state-of-the-art AI technology. This solution enables speaker identification in only 3-5 seconds of conversation, regardless of language and content. Its fast enrollment speed (10 seconds), ability to operate in noisy environments, and capability to detect voice cloning or playback attacks are competitive advantages of the product.

VoiceDNA can be applied in customer care call centers to shorten customer authentication time. It also finds utility in the banking, finance, and insurance industries. VoiceDNA is the only Made in Vietnam voice biometrics solution implemented in Vietnamese banks, such as VIB. Crystal Sound utilizes AI technology to eliminate the background and environmental noise at both call ends. Furthermore, by combining it with voice biometrics technology, Crystal Sound can prevent the voices of others and retain only the voice of the authenticated speaker (My Voice Only feature).

This solution enhances communication quality, improves work productivity, and enriches customer experience. Crystal Sound is an application installed on a computer, compatible with existing communication tools such as Teams, Zoom, Viber, Line, Avaya, Genesys, and Amazon Connect call centers. It can also be integrated into devices such as phones and headphones. FPT made a strong impression with its Smart Cloud platform during the exhibition. FPT SmartCloud is a leading AI platform in the Vietnamese market, widely used by major players in the banking and finance industry.

The final product showcased by FPT was FPT Asia Pacific Solutions, an information technology service solution for businesses in the banking, finance, healthcare, telecommunications, and media sectors. The solution includes several outstanding products with clients like IHH Healthcare MyHealth360, CapitaLand CapitaStar, and Standard Chartered. This solution aims to serve customers in banking and finance, healthcare, telecommunications, and media.