FPT’s akaBot named among top 6 global RPA platforms

According to Forbes, SoftwareReviews under a division of world-class IT research and consulting firm Info-Tech Research Group rated akaBot 7.5/10 points. The user emotion index reached 88/100.

AkaBot is designed to perform repetitive processes. The application helps automate these processes with an almost zero error rate, reducing operation time by 90%, saving 75 percent of expenses, thus helping enterprises accelerate digital transformation and improve their competitiveness.

Being launched in 2018, this platform has been deployed effectively in many firms namely HSBC, ThinkPower Mizuho, Panasonic, DIP, SCSK etc.

For example, in one of the largest foreign banks in Vietnam, that more than 500 requests for loan initiation a day needed to be handled based on a manual process between 13 back-office employees and 400 sales led to overload, low productivity and high risk of errors. But when the loan initiation process from data input, data analysis to approval was automated on akaBot platform, the bank saved 90% of staff costs and shortened the processing time from 15 minutes to 5 minutes.

According to akaBot director Bui Dinh Giap, in addition to RPA technology, akaBot also integrates artificial intelligence (AI) and optical character recognition (OCR) to double data analysis speed and filter characters from all languages.

FortuneBusinessInsights assessed that FPT is one of 32 enterprises that own the key RPA platforms.

akaBot is part of FPT's ecosystem of digital transformation solutions which help businesses and organizations increase productivity, save costs, make the most of their resources to overcome the crisis and contribute to the development of the digital economy and towards the digital national model in the future.

The global robotic process automation market size is expected to reach USD 25.56 billion by 2027, according to a new report by Grand View Research, Inc., expanding at a CAGR of 40.6% over the forecast period.

RPA is predicted to dominate the market thanks to functions such as automation and high-precision simulation which help businesses optimize their resources and deliver maximum performance.