"Make in Vietnam" Solution by FPT Ranked in Global Everest RPA PEAK Matrix® Report

In a recent development, the Everest Group, a multinational conglomerate specializing in consulting services and technology solutions, unveiled its 2023 PEAK Matrix report on Robotic Process Automation (RPA) solutions. This comprehensive evaluation assessed 25 leading service providers globally, among which FPT's akaBot made its inaugural appearance, earning recognition as a "Major Contender."

As an independent global research company adhering to rigorous standards, the Everest Group's annual PEAK Matrix® Evaluation is considered one of the most comprehensive frameworks, providing in-depth analysis and data for businesses to make informed decisions when selecting the best service providers, products, and technology solutions. The 2023 PEAK Matrix® Assessment for RPA Automation Solutions featured the debut of akaBot, a solution from FPT and the first "Make in Vietnam" technology recognized in Everest's global report. It shares the stage with renowned global automation entities such as UiPath, Automation Anywhere, Microsoft, Blue Prism, and others.

According to Amardeep Modi, Vice President of Everest Group, the ecosystem of automation solutions is evolving robustly, driven by intense competition among numerous global service providers. Modi noted that akaBot, originating from Vietnam, earned the "Major Contender" designation in the Everest RPA PEAK Matrix® Assessment 2023 due to its substantial customer base in the Asia-Pacific region and significant investments in product capabilities and customer value. Clients emphasized akaBot's strengths in customer support, rapid response times, and a user-friendly platform.

In 2023, with a clientele exceeding 3,900 global enterprises across diverse industries such as Finance-Banking, Retail, and Manufacturing, akaBot received high marks from Everest in the "Market Impact" category. FPT's automation solution, developed since 2018, has demonstrated a strong international presence, comparable to well-established solution providers with 10-15 years of industry recognition, including IBM, SAP, and Pega.

The report also highlighted akaBot's capability to deliver comprehensive automation solutions through collaborations with major technology partners such as Amelia, Software AG, and Soroco. AkaBot aligns with the trend of "intelligent automation" by continuously integrating advanced technologies such as Artificial Intelligence (AI), Intelligent Data Processing (IDP), Process Mining, and Machine Learning. In November 2023, FPT received its second patent in the U.S. for an "Automated Machine Learning System for Document Separation and Classification", applied in akaBot Vision and UBot Invoice functionalities.

Through the Major Contender recognition in the Everest Group's PEAK Matrix® Assessment, akaBot exemplifies FPT's commitment to showcasing "Make in Vietnam" products on the global stage. This commitment is evident through efforts to expand into new geographical markets, develop features, and enhance the comprehensive product ecosystem. Bui Dinh Giap, CEO of FPT akaBot, affirmed the mission, stating, "akaBot's inclusion in the report can be likened to the pride of reaching the summit of Everest. It reflects our dedication to becoming a reputable and reliable partner, ready to accompany many businesses in optimizing operations and digital transformation."

Established in 1998, Everest is a multinational conglomerate operating in the fields of consulting services and technology solutions. The PEAK Matrix® RPA report is an evaluation table dedicated to global providers of Robotic Process Automation (RPA) solutions. To be featured in the report, entities undergo multiple rounds of assessment based on two key factors: Market Success and Delivery Capabilities. Everest is also among the few conglomerates with one of the most rigorous evaluation processes, including interviews and obtaining real feedback from its clients.

According to Everest's definition, the Major Contender designation is used to recognize primary candidates with a strong presence in various markets and industries. These entities focus on enhancing comprehensive automation solutions by incorporating new technological features such as Generative AI, automatic data processing (IDP), process and task mining, and more. By refining virtual assistant bots and upgrading systems following the SaaS model, Major Contender entities assist businesses in scaling up automation, handling complex business processes, and freeing up more time for employees. Notably, the Everest Group's report acknowledges the competitive pricing of some Major Contender entities, contributing to creating advantages in investment and achieving high ROI for enterprise customers.