Saigon Co.op and FPT team up to drive digital and green transformation in retail

Ho Chi Minh City, April 3, 2025 – Saigon Union of Trading Cooperatives (Saigon Co.op) and FPT Corporation have signed a Memorandum of Understanding (MoU) to jointly advance digital and green transformation in the retail sector. The collaboration aims to leverage cutting-edge technologies to elevate customer experiences and promote sustainable development. This partnership underscores a shared long-term vision, a bold spirit of innovation, and a firm commitment to propelling Vietnam’s retail industry into a new era - smarter, greener, and more dynamic - in alignment with Resolution 57-NQ/TW from the Politburo.

The strategic collaboration between Saigon Co.op and FPT focuses on four key pillars to accelerate digitalization and sustainability in retail.

First, the two sides will co-develop a smart IT infrastructure built on cloud computing to lay a solid foundation for comprehensive digital transformation.

Second, emphasis will be placed on implementing an enterprise resource planning (ERP) system and enhancing internal IT training, boosting operational efficiency, and empowering the workforce with modern skills.

Third, the partnership will apply advanced technologies such as Big Data, AI, IoT, and automation to harness customer insights and optimize digital payment systems across retail chains.

Finally, both parties will explore and develop new business models, opening up fresh growth opportunities in line with evolving consumer behaviors.

For Saigon Co.op, the partnership is expected to position the group as a pioneering distributor in adopting state-of-the-art technologies in Vietnam, strengthening competitiveness and staying ahead of rising market demands.

Saigon Co.op and FPT sign a MoU for comprehensive cooperation

This partnership comes at a pivotal time as Vietnam’s retail market is projected to hit 200 billion USD by 2025, with digital transformation spending forecasted to grow at an average annual rate of 30% from 2024 to 2027, according to IDC. Notably, Resolution 57-NQ/TW emphasizes the critical role of technology in boosting productivity, strengthening supply chains, and improving service quality.

Riding this wave of transformation, Saigon Co.op is accelerating its digital push, adopting breakthrough technologies to streamline operations, enhance customer experience, and align with the strategic direction of Resolution 57. With a comprehensive digital strategy that spans supply chain management, cashless payments, and e-commerce, Saigon Co.op continues to expand its reach and solidify its role as a retail trailblazer in Vietnam.

Mr. Le Truong Son, Executive Vice President of Saigon Co.op, shared: "Our partnership with FPT, Vietnam's leading tech corporation, is a springboard to strengthen our digital capabilities, expand our operations, and develop new business models for the future. This cooperation goes beyond just digital transformation. It's a journey of dual transformation - digital and green. We firmly believe that with Saigon Co.op's 35+ years of retail leadership, FPT's world-class tech expertise, along with support from partners and policymakers, Vietnam's retail industry will grow stronger, more integrated, and stand tall on the regional and global stage."

Mr. Le Truong Son, Executive Vice President of Saigon Co.op, delivered remarks at the signing ceremony.

Mr. Nguyen Van Khoa, CEO of FPT Corporation, delivered a speech.

Mr. Nguyen Van Khoa, CEO of FPT Corporation, also commented during the event:

"As technology continues to be the key driver of Vietnam's breakthrough in the new era, and guided by Resolution 57-NQ/TW, Saigon Co.op is set to become a next-generation retail cooperative leading the way in digital adoption, powering Vietnamese products to go global. FPT is committed to walking side-by-side with Saigon Co.op on this transformation journey, not only by providing today's solutions but also by investing in the future of core tech development. With strategic technologies like AI, Big Data, IoT, and Cloud, Saigon Co.op is well-positioned to enhance customer experience, streamline operations, and secure its spot as a leader in retail. In this critical transition, FPT is ready to deploy our best resources, from expert teams to cutting-edge platforms, to help build a strong technology strategy and implement key projects such as unified reporting systems, cloud platforms, and enterprise management solutions. We aim to turn this partnership into a model of effective collaboration that delivers tangible value and contributes directly to Saigon Co.op's long-term growth."

Based on this agreement, Saigon Co.op and FPT will tap into their respective strengths in technology and management to co-develop and propose pre-feasibility and feasibility studies focused on three priority areas: financial and accounting management, internal process digitalization, and small-format store operations. Additionally, both parties will jointly build innovative business models that support the “Make in Vietnam” vision for retail, driving sustainable growth at both national and international levels.

About Saigon Co.op

Founded in 1989, Saigon Co.op operates in retail distribution, investment, import-export, and manufacturing. It is known for its wide range of modern retail formats in Vietnam, including Co.opmart supermarkets, Co.opXtra hypermarkets, Finelife premium supermarkets, Co.op Food stores, Co.op Smiles, Cheers convenience stores, Sense City shopping centers, Sense Market, Ben Thanh stores, Co.op stores, the Saigon Co.op e-commerce platform, and mobile app. With a robust and diverse distribution network of over 800 outlets nationwide, Saigon Co.op serves millions of shoppers every day. The company is committed to maintaining its position as Vietnam's leading consumer goods retailer by pursuing rapid and sustainable growth, diversifying its retail formats, and deepening its engagement with consumers and communities.

About FPT

FPT is a global technology corporation that delivers advanced IT solutions and services worldwide. With more than 36 years of experience, FPT is a pioneer in digital transformation, offering comprehensive technology solutions that help organizations streamline operations, boost productivity, and generate long-term value.

FPT employs over 83,000 professionals and operates in more than 30 countries, serving over 10,000 clients globally, including numerous Fortune Global 500 companies.