Take care your customers effectively from only US$ 2
August 02, 2011- Salesforce – the first company in the world introducing “Software as a Service” (SaaS)- today announced promotion program to offer its global Salesforce CRM solution from only US$ 2. FPT Information System (FPT IS ) is its exclusive authorized partner to provide this product in Vietnam.
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10/08/2011
Accordingly, commencing on October31, customers buying “Contact Manager” or “Group” version will be discounted from US$5 to US$2 and from US$25 to US$15, saving 60% and 40% per user permonth respectively. These are two most popular versions out of the total four Salesforce CRM packages (the other two include Professional – US$65/user/monthand Enterprise –125 USD/user/month).
Salesforce offers clients with 7-day- free trial applied for Contacts Managers and 14 days free for Group. This has made Salesforce CRM outstanding thank to advantages brought by Cloud Computing platform. Customers only buy the product when they see its real efficiency.
A research by IDC in September, 2009 showed that Salesforce’s product had helped customers save up to 57% investment cost and gain full ROI within three months.
Salesforce CRM is provided as anonline service without any software or hardware installation. Client is able toaccess more than 1000 applications within Salesforce system any time and anywhere via computer or cellular phone.
Prominent features of Salesforce CRM:
- Least effort, least cost but mostefficiency and convenience in managing customer relation.
- World leading quality proven byover 93,000 clients across the globe.
- Provided per number of users,allowing moderate trial before real purchase.
- One size fits all: micro, small,medium and large enterprises.
- Clients are always happy asmonthly cost helps them with flexible financial management and guarantees that Salesforce is at its best to maintain customer’s satisfaction and to make them stay.
To date, FPT IS has implemented Salesforce CRM for about ten clients in Vietnam. Its certified experts have provided Vietnamese enterprises not only localized products but also valuablere commendations and flexible services so that they can access and use the producteasily and successfully.
Large enterprises in Vietnam using Salesforce CRM include PetroVietnam Finance Corporation (PVFC); Prudential, ANZ Bank, Capitaland and among others.
In 2010, FPT IS signed the cooperation agreement with Salesforce.com and became its exclusive partner in Vietnam.
Basic functionalities of Contacts Managers and Group:
| Version | Functionalities |
| Account manager | ü Customer database : stores all information relating to customer. ü Customer interactive management: manages and keep tracks of all transactions with customers, knows what they say and what to be next. Ü Chatter: Works more efficiently and closely with your colleagues on your own private and secure social network . ü Information library: uploads references, images, case studies and shares them with your colleagues and customers. ü Email integration : integrates popular emails such as Gmail, Lotus Notes, Outlook and allows 1 copy to be sent to Salesforce system and data to be synchronized between two systems. ü Integration of Google apps: Google Map, Google Doc, Google Calendar… ü Mobile access: Iphone, Blackberry, some of HTC series. ü Reporting system: report samples are available in various forms. ü Manages and monitors sales productivity. |
| GROUP | Beside similar functions as the Contacts Mangers, the Group version can also: ü analyze and keep track of sales productivity: revenues, transaction progress, win rate, and sales opportunities. ü keep an eye on competitors ü establish sales procedure matched with actual business activities. ü make reports in charts or images. ü offer email samples. ü keep track of sent email: when it is received and when it is opened. ü integrate with Google Adwords : use Google’s advertizing service through key words. ü assess, categorize and assign each staff with each customer to ensure no potential customer is missed. ü connect and share customer information with partners in Salesforce network. ü create eye-catching samples on company’s website to attract potential customers and automatically send customer’s feedback to Salesforce system. |
Press contact:
| Ms Nguyen Thi Huyen Phuong FPT Corporate Communication Dept.– HCMC Email: [email protected] Tel: +84 8 73007300 - ext 87879 Mobile : 093 603 7879 | Ms. Mai Lan Anh FPT Corporate Communication Dept.– Hanoi Email: [email protected] Tel: +84 4 73007300 - ext 41922 Mobile : 0912 081 922 |
About Salesforce.com
Salesforce.com, founded in 1999 inthe United States, is the first company to initiate Software as a Service (SaaS) widely known by the world today as Cloud Computing.
The company’s “No software” slogan firmly states that the products made by Salesforce are purely services with neither software nor hardware installation. All clients have to do is to log in and use Salesforce products on the Internet. The cost is calculated in exactly the same way as their monthly electricity or water bill. The client, then, can abandon the service at any time.
Recently, after ten year development, Salesforce.com has become world’s leading software company and adistance beyond other competitors regarding cloud computing technology. It gains an average annual revenue of more than USD 1.7 billion from over 93,000 clients worldwide. It has serviced well-known vendors such as: Dell, Google, Cisco,Sysmantec, Canon, AON, Motorola, and CNN. About 98% of clients continue the contrac twith Salesforce and introduced it as “Recommended products” to their partner sand customers.
In Vietnam, Salesforce CRM iscurrently used by Prudential, ANZ, and Capitaland.
About Salesforce CRM
Customer Relationship Management (CRM) program is currently provided by alarge number of vendors. The majority of them, however, are in traditional software format, which consumes tremendous expenses for infrastructure, license, implementation, installation and maintenance. Moreover, it would be anaccounting headache whenever the customer wants to upgrade their system.
To solve this problem, Salesforce.com developed and introduced “CRM as a Service” to facilitate software usage andsave cost for enterprises.
Salesforce’s customers are succeeding in the cloud with exciting result
A research by Nucleus on CloudComputing showed that Salesforce.com’s customers save up to 90% energy compared to traditional software.
In a random survey conducted by Market Tool Inc. on more than 6000 customers, Salesforce CRM helps them:
- Increase sales revenues by 29%,
- Add 34% to salesproductivity
- Explore more 33% sales opportunities from potential customers
- Increase 29% order value.
- Increase win rate by 25%
- Forecast 42% more accurately.
About FPT Information System (FPT IS)
FPT Information System – FPT IS is a member company of FPT Group with eight subsidiaries.
In 2010, the company contracted with Salesforce.com and became its exclusive distributor in Vietnam. Its certified experts have provided Vietnamese enterprises not only localized products but also valuable recommendations and flexible services so that they can access and use the product easily and successfully.
Being pioneer in technology, FPT IS always take the lead in introducing state-of-the-artproducts to Vietnam to help Vietnamese enterprises access advanced technology and improve competitiveness.
With more than 2200 IT engineers andelite consultants in Vietnam and extensive experience gained from IT projects, FPT IS bring you not only software solutions but also valuable advices.
FPT IS is proud to have dedicatedand creative experts to add values to precious customers.
More information is available at www.fis.com.vn
