akaBot wins Best Process Automation award at The Asian Banker 2021

The akaBot platform developed by FPT Software for TPBank is the only solution to be awarded in the Financial Industry Innovative Technology category at the recent award ceremony of The Asian Banker Vietnam Country Awards. This award category provides recognitions for outstanding technological innovations that are practical for organizations and businesses in the finance and banking industry, delivering outstanding results.

The representative of the jury of The Asian Banker gave their highest regards to the akaBot solution thanks to its outstanding advantages in terms of comprehensive application features on a large scale, its RPA core (Robotic Process Automation) is a new and optimal technology, capable of minimizing errors thanks to the ability to calculate, balance risks and choose appropriate solutions. As a result, banking operations have saved considerable time and costs. The above criteria were also tested in practice through akaBot's activities at TPBank, starting from mid-2020.

In the last six months of 2020, FPT Software deployed 75 virtual robot assistants for TPBank to automate daily operations such as opening/closing accounts, money transfer/withdrawal, opening/closing passbook to help promote digital transformation to optimize operations, ensure 24/7 service, save manpower and increase labor efficiency. This also contributes to the bank's increase in total asset value to 24.47% compared to 2019, exceeding 14% of the 2020 plan.

"With a small investment, we managed to achieve results twice as much as the investment value, saving about 45 employees.", Mr. Tong Van Tien – the Director of Digital Innovation, Information Technology Division of TPBank gave his affirmation. In 2021, the bank continues to deploy 145 akaBot robots, expecting to increase processing robot task efficiency by 20-30%.

The introduction of the akaBot platform into processing helped TPBank and FPT Software winning the Best Process Automation award at The Asian Banker Vietnam Country Awards 2021

Started in 2016, The Asian Banker Vietnam Country Awards is considered to be one of the most prestigious and transparent awards honoring the outstanding achievements and innovation of businesses and organizations involved in the banking and finance industry. The award is given based on the assessment of senior researchers at more than 200 financial institutions globally on the performance of organizations in Vietnam. The Advisory Board of the Innovative Technology category is comprised of Ms. Anne Weatherston - former CIO responsible for digital transformation for ANZ Bank, Mr. Eric Tachibana - digital transformation and strategy expert at Amazone Web Service, and Mr. Pravir Vohra - Former President & Vice President of Technology of ICICI Bank.

The Asian Banker Awards extends the list of achievements akaBot had achieved in the past two years. Previously, akaBot won the Gold Award in the "Excellence Award for Innovation in Products & Services" award ceremony by Stevie Awards Asia - Pacific region in 2020, the Bronze Award of "Digital Process Automation Solution" in the International Business Awards 2020, and was included in the list of Peer Insights by Gartner organization and 20 leading companies in the world such as UIPath, Automation Anywhere, Blue Prism.

akaBot is currently deployed to 50 customers, present in 13 countries worldwide. The is part of the Made by FPT ecosystem of products and services to help businesses and organizations accelerate digital transformations, increase productivity, save costs, and utilizing resources to their best potential. With a revenue growth rate of over 50% in 2020, the FPT product ecosystem is one of the key growth drivers of the corporation in the long-term, and at the same time, contributes to promoting the development of the digital economy, for a powerful Vietnam and affirm our wisdom on the world technology map.