FPT Software partners with Toshiba to develop iiPoint in Vietnam

FPT Software officially announced its localization of customer loyalty and reward management system in Vietnam. This solution developed by FPT Software and Toshiba for Vietnamese market and ASEAN based on the core solution by Toshiba known as PointArtist. FPT Retail became the first customer. This is the first time that Toshiba's point system has been deployed overseas, and will support Toshiba in developing its ICT business, including retail solutions, in the ASEAN market.

Accordingly, iiPoint will be launched in all 330 FPT shops operated by FPT Retail. When the system comes into operation (on July 11, 2016), FPT Retail’s customers will soon join customer loyalty and reward management system of FPT Retail via their own account. In the future, the system of FPT Retail will be connected to other retail chains (group point) so that customers can get reward points at any service provider in the system.

iiPoint will be launched in all 330 FPT shops operated by FPT Retail

The system can be applied for different types of products and services. In particular, the system can serve providers with over 10 million members and 100 transactions per sec as well as prevent fraud.

Customers can make investment via package deal according to the number of users/customers or in or revenue/profit sharing. The revenue/profit sharing helps customers save 58% compared with other types of investment.

Toshiba's point system is employed by major supermarket chains in Japan , and has over 40 million end users. This is the first time that Toshiba's point system has been deployed overseas, and will support Toshiba in developing its ICT business, including retail solutions, in the ASEAN market.

According to Toshiba’s PointArtist deployment experience in the Japanese market, besides increasing the number of customers, service providers should pay attention to the group of loyal customers. As surveyed by Toshiba, 30% of loyal customers can contribute up to 70% of the revenue of a service provider.

FPT Software expects that in the near future, the two sides can cooperate successfully in this sector toward establishing a company which specializes in solutions related to point services.

About Toshiba

Founded in Tokyo in 1875, today’s Toshiba, a Fortune Global 500 company, is at the heart of a global network of 550 consolidated companies employing 188,000 people worldwide, with annual sales surpassing 5.6 trillion yen (US$50 billion). (As of March 31, 2016.) To find out more about Toshiba, visit www.toshiba.co.jp/index.htm

About FPT Software:

With nearly 17 years’ experience in providing IT services to foreign markets, FPT Software has been serving about 400 customers in various sectors such as Banking and Finance, Telecommunications, Healthcare, Manufacturing, Automotive industry, Public Services, Energy, Retail etc. 40 of them are among Fortune Global 500.

FPT Software has succeeded in developing and deploying eMobiz (a distribution management system) for leading enterprises in the field of fast-moving consumer goods, pharmaceuticals, lubricants such as Unilever, PepsiCo Suntory, Ajinomoto, Kinh Do, Trung Nguyen, DHG, BP Castrol etc.

To find out more about FPT Software, visit: https://www.fpt-software.com/